Emu Casino Cookie Policy

At Emu Casino, we believe transparency is fundamental to the trust you place in us. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit Emu Casino.com, how they help us deliver a better experience for every player, and what choices you have regarding their use. By continuing to browse our site, you agree to our use of cookies as described in this document. If you have questions about how we handle your data more broadly, our Privacy Policy provides further detail.

What Are Cookies?

Cookies are small text files placed on your device — desktop, tablet or smartphone — when you visit a website. Here at Emu Casino, we rely on cookies and similar technologies such as web beacons, pixels and local storage objects to recognise your browser, remember your preferences, keep your session secure and help us understand how players interact with our platform. Cookies do not contain executable code and cannot access other data stored on your device.

Why We Use Cookies

We use cookies for several interconnected purposes, all aimed at making your visit to our online casino smoother, safer and more relevant. Whether you access us via desktop or through the Emu Casino mobile responsive site, the same cookie framework applies. Our primary purposes include:

• Keeping you securely logged in during your session (essential for Emu Casino login functionality)
• Remembering your language, currency and display preferences
• Protecting your account against fraud and unauthorised access
• Measuring site performance and identifying technical issues
• Understanding which games, promotions and content areas attract the most engagement
• Delivering personalised promotions, including Emu Casino bonus offers relevant to your activity
• Supporting responsible gambling tools and self-exclusion mechanisms
• Complying with our regulatory obligations under Licence No. ALSI-202502009-FI1 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros

Types of Cookies We Use

Strictly Necessary Cookies

We place these cookies automatically when you visit our site. Without them, core features — including the Emu Casino login page, account registration, payment processing and session security — would not function. These cookies do not require your consent because they are essential to the service you have requested. They include session identifiers, CSRF protection tokens and load-balancing cookies that ensure our platform remains stable under high traffic.

Functional Cookies

Functional cookies allow us to remember choices you have made and personalise your experience accordingly. At Emu Casino, these cookies might store your preferred currency (for example, CAD for Canadian players), game lobby filters you have applied, or notification settings. They also support features like the Emu Casino log in "remember me" option. Disabling these cookies will not prevent access to the site but may mean certain preferences are not saved between visits.

Analytics and Performance Cookies

We use analytics cookies to collect aggregated, anonymised data about how visitors use our platform. This helps us understand which Emu Casino games are most popular, where players encounter difficulty navigating, and how our Emu Casino mobile experience compares to the Emu Casino desktop version. We may use tools such as Google Analytics, or similar services, with data processing agreements in place to ensure your information is handled appropriately. You may opt out of analytics cookies via our consent manager without affecting your ability to play.

Marketing and Targeting Cookies

With your consent, we may place marketing cookies that help us show you relevant advertisements and promotions when you browse other websites. These cookies track whether you have seen specific promotions — such as an Emu Casino no deposit bonus offer or seasonal campaign — to avoid showing you the same content repeatedly. They also help us measure the effectiveness of our campaigns. We work with trusted third-party advertising partners who are contractually bound to handle data only on our instructions.

Third-Party and Live Casino Cookies

Some cookies on our site are placed directly by third-party providers whose services we embed. Our Emu Casino platform integrates games from over 35 software studios, and Live Casino games are operated separately by Evolution Gaming under an Alderney licence. These providers may set their own cookies to ensure their content loads correctly and to monitor game integrity. We do not control third-party cookies, and we encourage you to review the respective providers' cookie policies for full details.

Cookie Retention Periods

Different cookies remain on your device for different lengths of time. Session cookies are deleted automatically when you close your browser. Persistent cookies remain for a defined period — typically between 30 days and 24 months — or until you delete them manually. We review our cookie retention schedules periodically to ensure we are not holding data longer than necessary. The specific retention period for each cookie category is disclosed in our cookie consent manager, accessible at any time via the cookie settings link in the footer of our site.

How to Manage Your Cookie Preferences

We respect your right to control how your data is used. At Emu Casino, we provide a cookie consent banner on your first visit, and you can update your preferences at any time through the cookie settings tool on our site. Additionally, most modern browsers allow you to manage, block or delete cookies through their built-in settings. Common options include:

• Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
• Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
• Apple Safari (iOS/macOS): Settings → Safari → Privacy and Security
• Microsoft Edge: Settings → Privacy, Search and Services → Cookies

Please note that blocking strictly necessary cookies will impair your ability to use our site, including completing Emu Casino verification, managing your account or requesting a withdrawal. For players using the Emu Casino mobile site via iOS Safari or Android browsers, cookie settings are managed within the device's native browser controls.

Cookies and Your Account Security

Our Emu Casino platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Cookies that are used for authentication and fraud prevention are flagged as HttpOnly and Secure, meaning they cannot be accessed by client-side scripts and are only transmitted over encrypted connections. We do not store your payment card details or sensitive financial information in cookies or in our systems. Card deposits processed through our platform appear on statements as Emu Group Ltd., and all payment processing is handled securely by Selitina Ltd., Limassol, Cyprus.

Do We Use Cookies for Responsible Gambling?

Yes. At Emu Casino, responsible gambling is an integral part of how we operate, and certain cookies directly support our safer gambling tools. Session cookies track time spent on site to support time-limit reminders. Cookies also ensure that self-exclusion and Time Out settings are applied immediately and consistently across all sessions. If you have set a Temporary or Permanent Self Exclusion, our cookies help enforce these restrictions from your first visit after activation. We urge any player who feels they may be experiencing difficulties to contact our support team at cs@support.Emu Casino.com at any time.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, regulation or our business practices. When we make material changes, we will notify you via a notice on our site or through your registered account. Your continued use of Emu Casino online following any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about our use of cookies or wish to exercise any of your data rights, please contact our support team. We are available 24 hours a day, 7 days a week, 365 days a year via live chat on our site or by email at cs@support.Emu Casino.com. Our operator can also be reached at support@Emu Casino.com. Emu Casino is operated by Qinrra Management Ltd., 1st Floor, Columbus Point, PO Box 2283, Road Town, Tortola VG 1110, British Virgin Islands.